elmenus Privacy Policy

elmenus Egypt LLC ("elmenus") knows that you take your privacy seriously. We do, too. This Privacy Policy covers elmenus' treatment of personally identifiable information ("Personal Information") and other data that elmenus gathers when you are accessing elmenus' Service.

What Personal Information Does elmenus Collect?

  • Personal Information You Provide to Us: We receive and store any information you enter on our Service or provide to us in any other way. The types of Personal Information collected may include your name, email address, phone number, address, payment methods, birthday, Twitter and/or Facebook usernames, use information regarding your use of our Service, and browser information. We automatically receive your location when you use the Service. We use various technologies to determine location, such as location services of the applicable operating system or browser and sensor data from your device that may, for example, provide information on nearby Wi-Fi- access points and cell towers. The Personal Information you provide is used for such purposes as allowing you to set up a user account and profile that can be used to interact with other users through the Service, improving the content of the Service, customizing the advertising and content you and your friends see, and communicating with you about specials and new features.
  • Information Collected Automatically: When you use the Service, elmenus automatically receives and records information on our server logs from your browser or mobile platform, including your location, IP address, cookie information, and the page you requested. We treat this data as non-Personal Information Unless otherwise stated in this Privacy Policy, elmenus only uses this data in aggregate form. We may provide aggregate information to our partners about how our users, collectively, use our Service, so that our partners may also understand how often people use their services and our Service.

Credit Card Policy

  • All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
  • elmenus will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of Egypt.
  • Multiple transactions may result in multiple postings to the cardholder’s monthly statement.

Determining and Sharing Location

elmenus deals with location, so in order to work, elmenus needs to know your location. Whenever you open and use/interact with the elmenus app on your mobile device or go to elmenus.com, we use the location information from your mobile device or browser (e.g., latitude and longitude) to tailor the elmenus experience to your current location (i.e., we’ll show you a list of nearby restaurants, photos and food). This information is NOT shared with others.

elmenus Features

The elmenus service includes several features that may allow you to share your information with others. Please review them carefully. Please remember that if you choose to provide personal information using certain features of the Service, that information may be available to the wider elmenus community, or may be published on the elmenus website.

Use of cookies and similar technology

We use technologies like cookies on our website, in our emails, and identifiers supplied by app platform companies within our apps to provide you with a range of products and services. You can control cookies through your browser settings and other tools. By continuing to use our Service through your computer or mobile device, you consent to our use of cookies in accordance with this Privacy Policy. We may work with advertisers or other partners and advertising service providers to serve ads or services to computers, mobile phones or other devices, which may use a cookie, pixel or other similar technology placed by elmenus or the third party (although we would not share any other information that identifies you with an advertiser). This Privacy Policy covers the use of cookies by elmenus and its service providers and does not cover the use of cookies by any advertisers.

Is my personal information secure?

Your elmenus account Personal Information is protected by a password for your privacy and security. You need to prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately, and limiting access to your computer and browser by signing off after you have finished accessing your account. elmenus endeavors to safeguard user information to ensure that user account information is kept private. However, elmenus cannot guarantee the security of user account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

The Service may contain links to other sites. elmenus is not responsible for the privacy policies and/or practices on other sites. When linking to another site, you should read the privacy policy stated on that site. This Privacy Policy only governs information collected on the Service. The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted

What Personal Information Can I Access?

elmenus allows you to access the following information about you for the purpose of viewing, and in certain situations, updating that information and ensuring that it is accurate and complete. You can access this information on the elmenus website by visiting the user settings page. This list will change as our Service changes.

  • Password
  • Phone number
  • Email address
  • Address Book
  • Credit Cards Stored
  • Other User profile information (for example, default city, profile picture)
  • Usage information (for example: photos, reviews, dish likes)

What if I want you to delete my personal information?

You can email us on [email protected] with the subject "Personal Data Deletion" stating the email attached to your account. Within 48 hours our team will send you and email on the account attached to your account with verification steps. Upon completing these steps your personal information will be deleted within 10 working days.

What If I Have Questions Or Concerns?

If you have any questions or concerns regarding privacy using the Service, please send a detailed message to: [email protected] We will make every effort to resolve your concerns.